Enter your new password information, then click Next.Select a user that you want to reset the password for, then click Next.Enter your FileVault recovery key, if asked. It's the long string of letters and numbers you received when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk.You might also be asked to enter the verification code sent to your other devices. If you see the option to restart and show password reset options, click it to restart your Mac. Option 1: Restart and show password options We'd suggest following the steps below to help with resolving this:Īfter making sure that you're at the login window, enter any password up to three times until you see one of the password-reset options below.Īfter you enter a password up to three times, your Mac should show one of these password-reset options. We understand you forgot your Mac's admin password and we'll be happy to help out.
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